The Johnson Brisbane - Art Series 4 stars

Customer review rating (ALL Rating) 4.4/5 1,409 reviews

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Description

Hotel extras

  • Contemporary open-plan suites and penthouses

  • Outdoor 50-metre pool, extensive gymnasium

  • Modern conference and event spaces

  • Walls adorned with the art by Michael Johnson

  • Walking distance to shopping and restaurant areas

Our accommodation(s)

Penthouse

Michael Johnson Penthouse

  • 6 pers. max
  • 300 / 3229 sq ft
  • Bedding 3 x King size bed(s)
  • Views: City View or Park view
  • Most of the accommodation: Balcony

Hotel location

The Johnson Brisbane - Art Series

477 Boundary Street
4000 SPRING HILL
Australia

GPS:-27.460345, 153.022981

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

Outdoor 50m Pool with Sundeck designed by Olympic Swimmer Michael Klim

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,409 reviews

TripAdvisor Rating  4.5/5  1,065 reviews

Certificate of excellence 2024

Relaxing trip

TripAdvisor rating 5.0/5

187reneed Friends getaway - TripAdvisor review

Friendly staff and rooms were very well set out . Very happy with our stay . Pool area is great . Thankful that staff allowed us to store our luggage in reception after we checked out as our train didn’t leave til the afternoon . Not too far to walk to the main shopping precinct of Brisbane :)

Nice room & good location

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Rooms was nice but housekeeping can be improved.

Dear Brady, We very much appreciate your comments regarding your stay at the The Johnson Brisbane - Art Series. We have noted the issues you have advised to our housekeeping team so that we can better our services. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney - General Manager

Great inner city hotel

Customer review rating 4.5/5

Malcolm Couples - Confirmed reviews ALL

Visited Brisbane for 6 days, stayed at The Johnson. All staff were very helpful and friendly. The room was clean and comfortable, but needed some maintenance (outside door to balcony would not open easily, and to get any airflow in the room required the door to be propped open with a chair. Basins in the bathroom were partly blocked, slow draining - but despite our notification to reception, this was never fixed. But otherwise the room was great, and very convenient being on the same level as the front entrance and reception. The parking underneath was a bonus we did not expect. Good location, although a pretty steep walk from Roma Street Station - but Brisbane = hills! Excellent hotel, highly recomment.

Dear Malcolm, We very much appreciate your comments regarding your stay at the The Johnson Brisbane - Art Series. We have noted the issues you have raised into our maintenance log. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney - General Manager

Convenient

Customer review rating 2.5/5

Greg Business - Confirmed reviews ALL

It is a little bit frustrating that everytime you check in you have to complete the same information. This is our company preferred hotel when we travel so i have stayed a number of times. The other disappointing thing is that there is not enough parking for guests, I had to find street parking nearby (the worst part was the hotel charged for parking when they told me it was not available) It took 2 phone calls to get the charge removed. Staff are always pleasant at check in and check out. But please supply a copy of the tax invoice when requested, please don't tell us you can't as we need to supply it to our accounts department.

Dear Greg, Thank you for taking the time to tell us about your experience at The Johnson Brisbane - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Art Series, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annabelle Gibney - General Manager

Stay frequently here

Customer review rating 4.5/5

Ron V. D. K. Business - Confirmed reviews ALL

As always a great place to stay. Quiet and very roomy. Service is always good

Dear Ronald, Thank you very much for the positive rating regarding your stay at The Johnson. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. Your experience matters, and we're pleased that you found your stay enjoyable. We're committed to continuous improvement, and your feedback helps us immensely. Thank you again for sharing your experience, and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out. Sincerely, Annabelle Gibney General Manager

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Other web-users rate our hotel

  • 385 reviews 8.3/10 Location
  • 909 reviews 8.3/10 Room
  • 616 reviews 8.4/10 Service
  • 10 reviews 4.5/10 WiFi
  • 543 reviews 8.4/10 Comfort
  • 284 reviews 6.6/10 Cleanliness
  • 210 reviews 7.7/10 Amenities
  • 184 reviews 8.6/10 Vibe

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